RPA Redesign

UX DESIGN

PRODUCT DESIGN

Challenge

This case study outlines our process involved in redesigning RPA’s advertising agency website to enhance our user experience, improve engagement, and drive conversions. The objective is to create a visually appealing, intuitive, and user-centric website that effectively showcases the agency's services, portfolio, and expertise.

Solution

  • Create a refreshed and visually engaging website that reflects the agency's creativity and innovation.

  • Quick and easy access to the agency's portfolio, case studies, and client testimonials is essential.

  • Responsive design and optimized performance are crucial for an enjoyable browsing experience.

Project Goals

  • Refresh the copy and the visual design to reflect the values of the agency

  • Restructure the site to be more efficient at guiding the users to their desired information

  • Reconstruct the modules to better demonstrate the work of the agency and give insight to the user before they proceed with their navigation

Personas

I compiled usability tests to understand users' needs, behaviors, and pain points. Once we gathered key traits such as demographics, goals, motivations, and challenges we synthesized our persona profiles.

Sitemap

As our site map comparison below shows, our previous site lacked the more intuitive features required to meet the needs of our audience. We added a search function and expanded the sub pages for clarity in a user’s navigation.

Wireframes

To begin the project, extensive research was conducted to understand the target audience, their preferences, and expectations from an advertising agency website. User interviews, surveys, and competitor analysis provided valuable insights into user needs, pain points, and industry best practices.

Iterations & Development

Once the final design was approved, the development team translated the design into a functional website. Responsive web design techniques were employed to ensure optimal performance across various devices and screen sizes.

The Design System

Conclusion

The redesign of the RPA’s website successfully transformed it into a user-centric platform that engages visitors and effectively communicates the agency's capabilities. The UX design process, informed by extensive research resulted in a visually appealing website that aligns with the agency's brand image and drives conversions. Ongoing monitoring and iterative improvements will ensure the website continues to meet user needs and stay ahead in the competitive advertising industry.


The redesign of the RPA’s website successfully transformed it into a user-centric platform that engages visitors and effectively communicates the agency's capabilities. The UX design process, informed by extensive research resulted in a visually appealing website that aligns with the agency's brand image and drives conversions. Ongoing monitoring and iterative improvements will ensure the website continues to meet user needs and stay ahead in the competitive advertising industry.